What to expect during your inspection

How it works

Your inspection in 4 steps

1. 1

   Before the visit

   Call or request a quote

   Tell us about the property, what you've noticed, and any past leaks. We'll recommend the right service and schedule a visit.

2. 2

   At your property

   On-site inspection

   We walk the property, take moisture readings, and use thermal imaging on suspect areas. Accessible attics and crawl spaces are included where safe.

3. 3

   Only if useful

   Sampling

   If testing will help answer your question, we collect air and/or surface samples and send them to a laboratory.

4. 4

   After the visit

   Results & next steps

   You receive our findings and, if sampled, the lab results — explained in plain language.

See understanding your results and how to prepare.